You have the right to return the products you bought, without having to tell us the reason why you want them returned, within 14 calendar days from the date of purchase of the products. Products that are shipped in a box (carton) should be returned in the same or similar safe packaging. Otherwise they will not be accepted. If you want to change the item with another one from our store (either for another number or for another design with the same product value) the first return is made completely free of charge by us, with the "delivery-receipt" process. In case of additional changes you will be charged € 4.5 each. If the product you choose for change, has a higher value than what you have received, then upon receipt by the courier of the new product, you pay the price difference (cash on delivery + 2 €) and return the "old" product to the courier with the "cash on delivery-receipt" procedure.
* To complete the change process, enter our online store, place a new order with the item (s) you want without choosing anything in the 3rd and 4th step, payment method and shipping method respectively and write the word change in the comments as and the product code from our eshop you want to change, which has the format xx.xx.xx.xxxxx where x number. Otherwise you can contact us and we will guide and help you.
If you want a refund again, either you send us the product by courier which you received with our charge and when we receive it and we refund you we deduct the shipping costs worth € 4.5, or you send us the product by any courier you you wish with your own charge and as soon as we receive and check it we will transfer the money you paid at that time for the product, without the shipping and cash on delivery charges that you may have paid in your original order, to any bank you wish, either by sending us your account number, the bank and the beneficiary at email@example.com, or by putting a piece of paper in the package with the above information.
In case you have bought one of our items, with the basket of the skroutz marketplace, you can make a change in the above way (see *) and in the comments you write the phrase "change Skroutz Marketplace" as well as the product code from our eshop that you want to change, which has the format xx.xx.xx.xxxxx where x number. The charge for any change from the first time is € 4.5, whether it is delivery-receipt or cash on delivery-receipt. You make the change with the ELTA courier.
Returns are accepted only if the following conditions apply: a) You have informed us of the impending return by phone or e-mail. b) The products are in the same condition in which you received them, ie without the paper label being removed and without the original packaging being damaged, c) The shoes are returned in an extra box as you receive them, otherwise the receipt, d) The products are accompanied by the retail sales receipt. For your wish to return to us the products you bought from our online store, you must notify us by phone at 2742022634 or in writing by e-mail at firstname.lastname@example.org. Provided you receive written return approval from the LIAKOPOULOS Brands Store, the address to which the products to be returned must be: Ethn. 46 Antistasis, Kiato, Corinth, 20200, with the indication "RETURN".
To avoid your own inconvenience, we recommend that you carefully check the condition of the products and their packaging intact at the time of delivery of your order, in order to detect any obvious defects. In case you find a defect you must contact our store the same day or the next business day. In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 14 days from the date we receive the products. . This contract does not affect any consumer rights provided by law.